Teleperformance relaunches the race for size

The operation is ambitious. rafapress/Rafael Henrique – stock.adobe.com

The waltz of acquisitions continues in the customer relations sector. Just a few weeks later the marriage of the French Webhelp with the American Concentrix, the Teleperformance tricolor replica. The global giant of call centers and business services announced on Wednesday its intention to acquire Majorel, a Luxembourg group of 82,000 employees, for 3 billion euros. “He is a competitor that we have always respected, with very good teams. We have a tremendous opportunity to capitalize on the strengths of each of the two groups.” believes Daniel Julien, the group’s CEO. Holders of 79% of the capital, the controlling shareholders Bertelsmann – which owns RTL and M6 -, and the Saham group – have undertaken to contribute their shares to the offer. They will hold between 5.7% and 7.2% of the capital of Teleperformance at the end of the operation.

The transaction, which is expected to be completed between the last quarter of the current year and early 2024, would give…